Avantstay Reviews

Flexible Check-in Times and 24-Hour Customer Service: AvantStay offers flexible check-in times and 24-hour customer service to ensure guest satisfaction.

Leading Revenue Management: The company uses a proprietary revenue management system to maximize rental income, potentially boosting annual revenue by 20%.

Powerful Distribution Capabilities: AvantStay optimizes listings across 50+ distribution channels, including Airbnb, VRBO, and Marriott Homes and Villas.

Complete Care and Safety: The company oversees bookings from start to finish, utilizing smart devices for real-time alerts on noise and device detection.

Community Partners: Local teams treat homes like their own and work closely with communities to address concerns proactively.

Homeowner Portal: The proprietary owner portal, Lighthouse, provides easy access to property insights, reservation status, performance, and ongoing maintenance orders.

Local Support: Regular inspections by local teams ensure that properties are well-maintained and understood in the local market.

Smart Technology: AvantStay installs digital locks, noise monitors, security cameras, and device monitors at no additional cost, turning properties into smart and secure homes.

In-House Interior Design: The company has an in-house team of interior designers that ensures the rental design provides the ultimate experience for guests.

Guest Vetting and Support: AvantStay vets guests and responds to their questions and needs via SMS, email, and phone, solving 90% of reported issues within the first call.

Dynamic Pricing: The company uses advanced dynamic pricing to keep listings competitively priced, boosting occupancy and earnings.

Leading revenue management: Maximize rental income with flexible programs and a proprietary revenue management system, potentially boosting annual revenue by 20%.

Powerful distribution capabilities: Optimize listings with a coherent branded experience across 50+ distribution channels, including Airbnb, VRBO, La Cure, LVH, and Marriott Homes and Villas.

Complete care and safety: Oversee bookings from start to finish, utilizing smart devices for real-time alerts on noise and device detection.

Community partners: Local teams treat homes like their own and work closely with communities to address concerns proactively.

Homeowner portal: Easily access property insights with the proprietary owner portal, Lighthouse. Check the reservation status of the home, its performance, and any ongoing maintenance orders.

Local support: Local teams conduct regular inspections, serving as dedicated experts who understand the property’s unique characteristics and the local market.

Lack of Transparency in Pricing: The exact percentage charged under the Vacation Rental Management arrangement is not specified, leading to concerns about transparency.

Negative Host Reviews: Some hosts have reported poor effort, suboptimal performance, and dishonesty, although these are not the majority of reviews.

Poor App Interface and User Experience: Some users have complained about the app interface and user experience, finding the processes painful and the absence of utilities a drawback.

Filthy Properties: There have been complaints about the cleanliness of properties, which can negatively impact guest experiences.